WAW Credit Union has rebranded our operations to trade as BankWAW from Wednesday 23 March 2022.

The organisation will continue to be 100% customer-owned, run by the same local people, delivering great customer service, and supporting our regional communities. These changes to our brand reflect the products we offer but do not alter our legal or operating structure. Our values and approach to running the business will also remain unchanged.


What does this mean for WAW customers?

Our brand will start to look different over the coming months as we update our digital platforms, building signage and marketing materials.

As part of the rebrand, we have made several exciting updates already:

• You can now access our website via www.bankwaw.com.au
• We have rebranded our Internet and Mobile Banking platforms, which you can access through our website.
• We have also launched a rebranded Mobile App for both Apple users and Android users. You can install the update in the App Store and Google Play.

Please note when you install the updated app, you will need to accept the Terms and Conditions, and log in using your Customer Number and Internet Banking password the first time. You can then set a passcode or pattern for future logins.

Will customer details or login details change?

We’re committed to making this transition seamless for you and all your details, including your logins, will remain the same.

WAW Visa cards will also continue to be valid until their expiry date.
 

Want to learn more about the change?

This is an exciting time for WAW and our community, and we encourage you to reach out to the WAW team if you have any concerns or would like to learn more about the change.

Please email any questions to info@bankwaw.com.au and a member of our team will be in touch.