Load your BankWAW Visa Debit card into Samsung Pay as well as your favourite loyalty cards.

You can use Samsung Pay anywhere^ you can tap or swipe your Visa debit card.



Getting started is simple

Get started today with these simple steps.

  1. Open the Samsung Pay app and sign in with your Samsung ID.

  2. Register your fingerprint and device passcode which you’ll use to authorise payments. Members with a Galaxy S8 or Galaxy S8+ can also scan their irises for iris authentication.

  3. Scan or enter your Visa Debit card details.

  4. Verify your card details and enter the verification code. For more information visit the Samsung Pay website or our Setting Up FAQs below.  

Designed to be secure

Your payment information is protected using several layers of security and it is not stored on your device or shared with retailers. When you pay every transaction is authenticated by your fingerprint, Iris scanner* or device passcode.

Simple to use

With a simple and intuitive user interface, payments can be made in a matter of seconds. Activate Samsung Pay with an upwards swipe to select your BankWAW Visa Debit card before authorising payment.

More than just payments

Slim down your wallet by adding your favourite loyalty cards to Samsung Pay to quickly access them whenever, wherever. With in-built barcode scanning technology, Mobeam, your loyalty card barcodes can be successfully scanned at retailers.

How do I load a card to Samsung Pay?
  1. From the Home screen, touch Apps.
  2. Touch Samsung Pay.
  3. Touch ADD or, if this is the first payment card being added, touch Add a credit card or debit card.
  4. Align your card inside the frame to automatically detect the card number and expiration date. Note: Touch Enter card manually if your device cannot detect the card information.
  5. Please verify the information captured by the camera.
  6. Enter the remaining information and touch NEXT.
  7. Review the terms and conditions, and then touch AGREE TO ALL.
  8. If necessary, select a method to authenticate your identity using a one-time password (OTP) or by calling us on .
  9. Enter the OTP and touch SUBMIT.
  10. Enter your signature like you would sign on the back of your card and touch SAVE. Note: If you are unsatisfied with your signature, touch Retry to sign again.
  11. Touch DONE to complete the process.
  12. After your card is added to Samsung Pay, it will be verified by Visa and . On average, verification will take approximately 5 to 10 minutes. During that time, you will be unable to use your card in Samsung Pay. Note: You can continue to add cards while others are being verified.
  13. After the card is verified, it can be used immediately to make a purchase
You can register up to 10 payment cards into Samsung Pay.
How many loyalty cards can I register into Samsung Pay?
You can add as many loyalty cards as you want; however, only a total of 12 cards (loyalty, debit and credit cards) can be displayed by Samsung Pay when using Simple Pay. You may select which debit, credit and loyalty cards you would like to access with Simple Pay by selecting More, Settings, Edit Simple Pay.
How is my default card determined in Samsung Pay?
There is not a default card in Samsung Pay. When you open the app or activate the Simple Pay feature by swiping up from the Home Key on supported screens, the first card displayed is either the last card you registered or the last card you viewed or used.
Where can I use Samsung Pay?
Near Field Communication (NFC) and Magnetic Secure Transaction (MST) support means that Samsung Pay is accepted virtually anywhere you can pay by tapping or swiping your credit card. MST technology means Samsung Pay can be used almost everywhere around the globe.
How do I make payment in stores with a compatible Samsung smartphone?

1. Initiate Samsung Pay by either swiping-up from the home button or opening the Samsung Pay app from the home screen.

2. Select your Visa Debit card by swiping left or right.

3. Verify your fingerprint and touch your phone to either the card reader or NFC reader to complete the transaction. Alternatively, enter your 4-digit Samsung Pay PIN if you have chosen not to use the fingerprint feature. If you have a Samsung Galaxy S8 or Galaxy S8+ smartphone you can authorize the payment using the Iris scanner. Please note that you must wait until the verification is over before touching your phone to the reader or an error might occur.

Is there a transaction limit when using Samsung Pay?
Yes, the transaction limits that apply to Samsung Pay are the same as your Visa Debit card. For transaction over $100 you will be asked to enter your card PIN in to the retailer’s terminal.
How do I return an item purchased with Samsung Pay in stores?
All purchases made with Samsung Pay can be returned according to the store’s policies. If you return an item paid for with Samsung Pay, the store may require you to tap your phone onto either the card reader or the NFC reader to complete the return.
Is Samsung Pay secure?
Samsung Pay uses Tokenization, a Secure Environment, and Samsung KNOX to secure your payment information. Additionally, you verify either using your fingerprint, Iris scanner (Galaxy S8 and Galaxy S8+ devices only) or a 4-digit PIN when making purchases. For more details on Samsung Pay security features visit www.samsung.com/au/apps/samsungpay/
What should I do if my card is lost or stolen?

You should contact us straight away on 1300 368 555 so the lost or stolen card can be cancelled and no further purchases made. You should also delete the lost or stolen card from Samsung Pay.

1. Open Samsung Pay and select the card you want to delete.

2. Tap Delete card from the More menu.

3. Confirm deletion by verifying with your fingerprint.

What should I do if my device is lost or stolen?

If your device is lost or stolen, you can use Samsung’s Find My Mobile service to remotely Lock or Wipe your device (also Locking or Wiping Samsung Pay and all the payment cards registered in it).

If you just want to suspend your BankWAW Visa Debit card temporarily, login to Samsung Find My Mobile service and suspend your card. Please note your physical Visa Debit card can continue to be used.

Things you should know

^ Devices compatible with NFC point of sale terminals for contactless transactions include Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy A5, Galaxy A7, Galaxy S8 and Galaxy S8+. All devices are compatible with MST point of sale terminals for swipe transactions except for Galaxy S6, Galaxy S6 edge and Gear S2. * Only compatible with Galaxy S8 and Galaxy S8+. † Loyalty cards are not available on Samsung Pay on Gear.